ATR/IHPS provides: web site hosting, web hosts, web hosting, web host services, web hosting services, web hosting solutions, internet site hosting, internet host, internet hosting, internet host services, internet hosting services, internet presence provider, web publishing, web site publishing, home pages, home page publishing, home page creation, high bandwidth, e-commerce, electronic commerce, online catalogs, e-mail aliases, unlimited e-mail, e-mail autoresponders, web domains, domain names, domain name registration, ftp, search engines, search engine registration

Here are the answers to some Frequently Asked Questions.

Q: How do I transfer files to your site?
A: You would use any of the widely available FTP (File Transfer Protocol) software products.

Q: How do I put a web site on the Internet?
A: First, you will need to get a domain name for your site. We have expertise in this, and can help you obtain one. Developing the web site is the second step. This can be done by you or a professional web site developer like ATR. A web authoring program can be used if you have experience with computers and a variety of software programs.

Q: What is a "domain name" and how do I get one?
A: A domain name is used on the Internet to identify a particular web site on the Internet, such as www.yourcompany.com. You can receive e-mail from an e-mail account set up on your domain name instead of your Internet Service Provider's. Your own dedicated Internet address gives you recognition and clout in the market place -- from local to worldwide. It will appear to your customers that you have your own dedicated server, but you will not have to worry about the additional expense of having to set up and maintain your own expensive computers, software, connectivity, and data security.

Q: Can you transfer my existing site to your location?
A: Yes, we transfer existing domains. When you place your order, be sure to specify that you are requesting a transfer, not a new domain. For a smooth transition, you should use the same company name and address that is on file for your current domain name. If this information needs to be changed, it is helpful to prepare a letter on company letterhead showing the domain name modification. Have an officer of the company sign the request with his/her name and title below the signature.
While waiting for the domain name transfer, we will assign your server space and location and allow you to begin mirroring your web site to our servers, so the minute the transfer process is complete, your customers will automatically start going to the new location. Note that from the minute the domain name transfer is complete, it may take up to 72 hours before the correct routing information has propagated to all the name servers on the web, so visitors may be routed to either your old or new web site during this period. After about 72 hours have elapsed, you may terminate your old web site and your account with your old host service provider.

Q: How long does the domain name registration take?
A: We can usually have your domain name registered the same day you request it.

Q: Are there any limitations on my site?
A: Please see our Service Policy page for our billing policies and service agreement, and our Web Hosting Options page, for account options and features.

Q: How can I get technical support?
A: Users can either call 888-803-2800 or send e-mail to with any questions or concerns they have regarding their site or our services. We will respond right away.

Q: How do I set up a new account?
A: Please see our Web Hosting Options page, where you can purchase one of our great hosting options.